FrequentlyAsked Questions

What types of materials can you machine?

We work with a wide range of metals and plastics, including aluminum, stainless steel, brass, copper, titanium, POM, and more.

Do you accept customized part designs?

Yes, we specialize in custom machining based on customer-provided drawings or 3D models.

What file formats do you accept for quotations?

We accept STEP, IGES, STL, PDF, and DWG formats.

What is your typical lead time?

Standard lead time is 7–15 working days, depending on part complexity and order quantity.

Do you offer surface finishing services?

Yes, we provide anodizing, sandblasting, electroplating, powder coating, polishing, and more.

What is your minimum order quantity (MOQ)?

We do not have a strict MOQ—prototypes and small batches are welcome.

Can you do assembly work?

Yes, we offer mechanical assembly services if required.

Do you provide samples?

Yes, samples can be provided before mass production for approval.

How do you ensure quality?

We follow ISO quality standards, use precision inspection tools, and conduct 100% inspection before delivery.

Can I track my order progress?

Yes, we provide real-time production tracking and regular updates.

Do you export overseas?

Yes, we have extensive export experience, especially to Europe, North America, and Southeast Asia.

What payment methods do you accept?

 We accept T/T, PayPal, and VISA. Other methods can be discussed.

Can you help optimize our design for manufacturing?

Yes, we provide DFM (Design for Manufacturability) suggestions to reduce cost and improve manufacturability.

Can you handle tight tolerances?

Yes, we regularly machine parts with tolerances as tight as ±0.01mm.

What industries do you serve?

We serve a wide range of industries including aerospace, automotive, medical, robotics, and electronics.

Can I visit your factory?

Yes, we welcome visits. Please schedule in advance.

Can you work with free-issued materials?

Yes, we can use materials supplied by the customer if needed.

How do you package the parts for shipping?

Parts are carefully packed using foam, plastic bags, and sturdy cartons or wooden crates to prevent damage.

Can you support urgent orders?

Yes, we can expedite production and delivery for urgent needs.

How can I get a quick quote?

Simply send us your drawings and requirements via email, and we’ll get back to you within 24 hours.